My Philosophy

Systems Thinking

I look for structure in the chaos.
Every challenge is a system problem: of incentives, priorities, or information flow. Once you see the system, change becomes simple.

Humility

Humility is realism.
Intellectual honesty is the foundation of sound decisions. Systems improve when they’re guided by evidence and reflection.

Cooperation

No one wins alone.
The best outcomes come from aligned teams and shared truth, even if its sometimes painful.

Innovation

Innovation is applied curiosity; the drive to create differentiated value.
It’s the discipline of asking better questions and designing smarter systems. Not chasing novelty for its own sake.

What I do & How I Work

I enter companies as an interim manager: a cross-functional operator who bridges strategy and execution.

I act as a bridge between founders, boards, and teams; between product, finance, and technology.
Fluent in several languages and business cultures, I translate complexity into clarity until the organization runs smoothly on its own.Depending on the situation, I combine tools from product management, organizational design, and digital transformation.
Every mandate starts with clarity: what to measure, what to change, and how to keep it simple.

Depending on the challenge, that can mean acting as:

· Interim CEO / General Management

Strategy Sprints · KPIs/OKRs · PPPs · Organization Design · Decision Cadence

I design direction and rhythm, translating strategy into daily alignment through clear goals, structured reviews, and decision rituals that keep leadership and teams moving in sync.Focus: direction, alignment, and trust.

· COO / Operational Excellence

Process Mapping · Operating Rituals · Cross-Team Interfaces · Performance Dashboards

I build scalable systems that make execution predictable, connecting functions, clarifying ownership, and installing the operating cadence that keeps teams accountable and flow consistent.Focus: process, performance, and momentum.

· Chief Digital & Product Leadership

Product Discovery · Design Ops · Digital Maturity Models · Innovation Loops · Automation Roadmaps

I translate ideas into scalable digital systems — aligning product, technology, and operations to drive measurable business impact and sustainable innovation.Focus: innovation, digital transformation, and product-market alignment.

How I Work

I use a structured but adaptive approach, blending business diagnostics with operational execution.

Typical methods & tools include:

The goal is always the same: to replace opinion with evidence, and chaos with rhythm.

I Partner With

· SME Owners

who’ve built resilient companies through years of craftsmanship and intuition but now face growing complexity, slower decisions, or internal misalignment.I help them restructure operations, clarify priorities, and build management systems that preserve what makes their business unique while preparing it for the next stage of growth.Together we professionalize without bureaucratizing so the company can scale without losing its culture or soul. I help them realign structure, people, and processes

· Tech scale-ups

that have outgrown their initial systems, lost execution rythm or focus and momentum after having reached product-market fit.
I step in to stabilize burn, rebuild clarity around goals, and re-establish accountability across product, operations, and leadership.My approach combines structured diagnostics with pragmatic action, aligning teams around data, not opinions until momentum returns.

· Investors & family offices

who need an experienced operator to lead, integrate, or professionalize portfolio companies during transition phases.I act as a bridge between the board and management, translating investor expectations into actionable plans, building trust with teams, and installing the operational cadence needed for sustained value creation.My role often extends beyond execution, helping align incentives, systems, and culture until a permanent leadership team is ready.

Engagement Packages

· Interim Management

60–100 % pensum · 6–24 months · up to 30 % travel from Zurich

I step into leadership positions where stability, execution, or transformation are required.
Depending on context, I act as Interim CEO, COO, CPO, or Chief Digital Officer restoring clarity, discipline, and results across operations, product, and people.Each mandate is defined by outcomes, not hours and ends with a system that can sustain itself.

· Entrepreneurial Advisory

I work with founders, boards, and investors as a trusted advisor and strategic sounding board, helping them think through critical decisions, redesign systems, or evaluate growth and turnaround paths.This engagement is flexible, discrete, and deeply practical, combining operational insight with strategic reflection.It can include:

Download the 90-Day Turnaround Checklist

Privacy Policy

Last updated: June 2025

I take your privacy seriously. This website (rdolmetsch.com) is operated in compliance with the Swiss Federal Act on Data Protection (revDSG) and the EU General Data Protection Regulation (GDPR).1. Who’s responsible
The data controller is:
Richard Dolmetsch
Zurich, SwitzerlandContact: [email protected]2. What data I collect
a) Newsletter / Contact Forms
When you subscribe to the newsletter or book a call, I collect:☑️ Your name
☑️ Your email address
☑️ Metadata from your submission (e.g. time, referral page)This data is processed via ConvertKit (KIT), a privacy-conscious email provider.✅ Your data stays on European servers and is never sold or shared.b) Analytics
I use Plausible Analytics to understand how visitors use the site.Plausible does not use cookies, does not track you across websites, and collects no personal data.3. Why I collect data
To send relevant emails if you subscribeTo respond to your inquiry if you book a call
To monitor site performance and improve content4. Your rights
Under revDSG and GDPR, you have the right to:☑️ Request access to the data I hold on you
☑️ Request correction or deletion
☑️ Withdraw consent at any timeTo do so, just email me at [email protected].5. How long I keep data
Email data is kept until you unsubscribe. Booking data is retained only as needed for communication and accounting, or as required by law.6. Changes to this policy
I may update this privacy policy occasionally. The latest version will always be available at rdolmetsch.com/#privacy.